Returns & Exchanges
We want you to experience the recovery benefits of OOFOS with total confidence, which is why we offer a 30-day trial period for all footwear purchased on our site. If you are not completely satisfied with your purchase, you can return or exchange your items for free within 30 days of the delivery date.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Select Your Option
Choose whether you would like to exchange your item for a different size or color, or receive a full refund to your original payment method.
Print and Pack
Download and print the prepaid shipping label provided and securely pack your OOFOS in their original packaging or a sturdy box.
Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing